Version: May 2018
Personal information means information that is related to an individual. Non-personal information means information that does not directly identify an individual. Brandfolder collects both types of information about users. The following provides examples of the types of data that we collect from you and how we use the information.
Like most website operators, Brandfolder collects information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Brandfolder's purpose in collecting this information is to better understand how Brandfolder's visitors use its website. From time to time, Brandfolder may release aggregate information, e.g., by publishing a report on trends in the usage of its website that does not identify any particular user. Brandfolder also collects information like Internet Protocol (IP) addresses for logged in users.
Certain visitors to Brandfolder's website may choose to interact with Brandfolder in ways that require Brandfolder to gather certain information. The amount and type of information that Brandfolder gathers may depend on the nature of the interaction. For example, we ask visitors who sign up for an account at Brandfolder.com to provide an email address. Those who engage in transactions with Brandfolder – by purchasing a subscription, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.
We also retain information that you post or store through your account and/or on our website, including without limitation, logos, company and brand information, company bios, product images, videos, colors, fonts, drawings, company files, and other documents and materials.
If you exchange any messages through our site, we may store those as well. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume. When you post messages on the message boards of our website or on our blog, the information contained in your posting will be stored on our servers and other users will be able to see it. We may also retain any messages you send through the service, and may collect information you post to the service.
We may receive information about you from third parties. For example, if you access our service through the recommendation or referral link from a third party or use third party login credentials (like Facebook), that third party may pass certain information about your use of its service to Brandfolder. This information could include, but is not limited to, information about any projects you are working on, any information that you permitted the third party to share with us, and any information you made public in connection with that service.
We may collect information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. Brandfolder will use this information for the purposes of which it was collected.
PLEASE BE ADVISED THAT WE DO NOT SCREEN OR MANAGE THE CONTENT (E.G., DIGITAL ASSETS) THAT YOU UPLOAD TO OUR SERVICE PLATFORM, THE LEGALITY AND APPROPRIATENESS OF WHICH ARE SOLELY YOUR RESPONSIBILITY. YOU SHOULD NOT UPLOAD ANY HIGHLY SENSITIVE OR SPECIALLY REGULATED DATA (SUCH AS PERSONAL HEALTH AND FINANCIAL INFORMATION) AS THIS IS NOT RELEVANT TO THE FUNCTIONALITY OF OUR SERVICE AND WE DO NOT HAVE SPECIAL CONTROLS IN PLACE TO PROTECT THESE TYPES OF DATA.
In general, information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Brandfolder uses your information to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website and services; improve the quality of experience when you interact with our website and services; send you administrative e-mail notifications; respond to your inquiries related to employment opportunities or other requests; send promotional communications; send upgrades and special offers related to our services and for other marketing purposes of Brandfolder or our third party companies, should you opt-in to receive such communications by following the instructions we provide; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback; comply with applicable law or legal requirements; and for other legitimate purposes permitted by applicable law.
We may create aggregate data records from information (including any content uploaded by you) by excluding information (such as your name) that make the data personally identifiable to you. We use this aggregate data to analyze request and usage patterns so that we may enhance the content of our services and improve site navigation. Brandfolder reserves the right to use this information internally without restriction and disclose aggregate data to third party companies for any purpose in its discretion.
Visitors and users can always refuse to supply certain information, with the caveat that it may prevent them from engaging in certain website-related activities.
Brandfolder may collect statistics about the behavior of visitors to its websites. For instance, Brandfolder may monitor the most popular accounts on the Brandfolder.com site. Brandfolder may display this information publicly or provide it to others in an aggregated format. We reserve the right to use and disclose aggregated data that does not identify any particular user to third party companies for any purpose in our discretion.
Brandfolder discloses information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Brandfolder's behalf or to provide services available at Brandfolder's website, and (ii) that have agreed not to disclose it to others. We may share your information with service providers that perform services for Brandfolder, such as providing hosting services, marketing assistance, analyzing user data, processing payment card information, and for other legitimate purposes permitted by applicable law. Some of those service providers, and employees, contractors and affiliated organizations, may be located outside of your home country; by using Brandfolder's website, you consent to the transfer of such information to them.
Regardless of any choices you make regarding your information (as described below), Brandfolder may disclose information if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Brandfolder; or (b) protect or defend the rights or property of Brandfolder or users of the services.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Brandfolder takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We may receive information about you from other sources like telephone or fax, from friends who refer you to us, or otherwise. We may add this information to the information we have already collected from you via our website in order to improve the services we provide.
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, another entity may collect information from you.
Brandfolder retains information: (a) For so long as your account is active or as needed to provide you with services or to fulfill our contractual obligations; (b) as necessary to comply with our legal obligations, resolve disputes, and enforce our contracts; and (c) for so long as is necessary for the purposes for which we collected such information.
You may have the right, in accordance with applicable laws, to access, update, change any of your information in your account by sending an e-mail to us at the e-mail address set forth below. You may also have the right, in accordance with applicable laws, to request deletion of your information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. Our service offers publicly accessible community services such as blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. When we receive your requests, we may ask you to verify your identity before we can act on your request. We may withhold information where the search for that information would require disproportionate effort or have a disproportionate effect to, for example, the cost of providing the information, the time it would take to retrieve the data, or how difficult it may be to obtain the information requested.
Where any processing of personal information is solely dependent upon your consent, you have the right to withdraw such consent at any time. Please note that if you revoke your consent for the processing of information then we may no longer be able to provide you certain services. We may limit or deny your request to revoke consent if the law permits or requires us to do so, if we are unable to adequately verify your identity, or if our processing is not based on your consent.
Brandfolder is committed to protecting the security of your information. We have implemented and maintain a variety of appropriate security measures and procedures to help protect your information from unauthorized access, use, or disclosure. We use a reputable third-party cloud service provider to store your content in connection with your use of our service. We may require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Brandfolder cannot fully eliminate security risks associated with information and mistakes may happen.
If you believe that Brandfolder has not adhered to this Statement, please contact Brandfolder by e-mail at email@example.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. If you and Brandfolder are unable to reach a resolution to the dispute, you and Brandfolder will settle the dispute exclusively under the rules of the American Arbitration Association (www.adr.org). You may also have the right to lodge a complaint with your respective supervisory authority or data protection regulator.
Brandfolder is based, and this platform is hosted, in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide information to Brandfolder, please note that any information that you provide to us may be transferred to the United States of America. By providing your information, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein or in any terms and conditions related to the use of and access to the Brandfolder platform.
If Brandfolder needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.